Patient Information

Your First Visit

The team at Reflections Dental Health Centre recommends completing our new patient form prior to your appointment. If you're unable to do so, please arrive 20 minutes early and a member of our staff will be happy to assist you.

New Patient Form 

Initial Examination

Your dentist will start your appointment by reviewing your medical and dental history, they will also complete a full dental examination. Your exam will include a thorough examination of your gums, teeth, bite, jaw, an oral cancer screening, and any needed X-rays.

Treatment Plan

Depending on your history and examination, your dentist will establish a long-term dental treatment plan for you. They will also take the time to answer any questions or concerns you have about your dental health and treatment options.

Office Guidelines & FAQS

Read the following FAQs to learn more about what you can expect at Reflections Dental Health Centre. 

• What features does your clinic offer?

  Our clinic offers various features, including:

  • Convenient Locations & Hours
  • Free On-site Parking
  • Quick Check-up Appointments
  • Multiple Appointment Bookings for Families

  Learn More About Our Practice

• How can I book an appointment?

  To schedule an appointment at Reflections Dental Health Centre call our New Patient Line during our regular business hours.

• How do I cancel or reschedule an appointment?

  To cancel or reschedule an appointment, please contact us If you need to reschedule a reserved appointment, we require a minimum of 2 full business days' notice. If you miss an appointment without giving notice, a missed appointment fee will apply.

  Your dental appointments are reserved specifically for you. Although we will contact you prior to a scheduled appointment with a courtesy reminder, it is ultimately your responsibility to make sure that you arrive for the appointment on time.

• Do you offer appointment reminders?

  We will contact you prior to a scheduled appointment with a courtesy reminder, if you have to cancel or reschedule an appointment, contact us as soon as you can to let us know.

• What do I do if there have been updates to my medical information?

  Changes to your general medical health have an impact on your dental health. It is important that all patients keep us up to date regarding their overall health, and on the medications, they are taking. Be sure to bring a list of any medications you are taking to your first visit, and continue to update us as things change.

• Do you provide services in any language other than English?

  Yes, we can offer dental services in several languages including English, French, Spanish, Hindi, Gujarati and Arabic.

  If you have a language preference, please let us know when scheduling your appointment.

• Does your clinic have on-site parking?

  Yes, we offer free on-site parking to all of our patients. We are also easily accessible by Winnipeg's public transit system. 

Insurance & Financing

Our team in Winnipeg, is here to help you navigate our payment options, direct billing to insurance companies, and financing so you are able to focus on getting the dental care you require.

• Important Information About Insurance Benefits 

  Our dental office will help you complete, and give you guidance on, the filing of insurance forms that relate to your dental care.

  Remember that you are an important part of your dental care team and that treatment and care decisions should be made in collaboration with us.

  A dental plan can be a great help in covering the cost of dental care. However, it is possible that your dental plan may not cover the full cost of your required treatment. By maintaining good oral care habits in your daily life, you are making a long-term investment in your own well-being.

• Insurance Assistance

  Our practice will assist patients with most dental plans.

  Our practice assists our clients in receiving reimbursement from their insurance programs.

  If you have concerns regarding your insurance benefits, please don't hesitate to contact us at our Reflections Dental Health Centre office.

• Financial Assistance

  Our fees are based on the quality of the materials we use and our experience in performing your needed treatment.

  Our goal is not to let expense prevent you from benefiting from the care you desire and need. To facilitate this goal, we have developed the following financial options:

  If you would like to review these financial arrangement options with one of our team members in advance of treatment, please contact us Reflections Dental Health Centre. 

• Payment Methods

  Patients are responsible for paying their dental procedure fees at the time services are provided. We accept the following methods of payment:

  • Mastercard
  • Visa
  • American Express
  • Debit
  • Cash

  We also could provide financial assistance through CIBC.

• Privacy Policy

  At Reflections Dental Health Centre, we value your privacy, and will not share your information with other parties without your consent. Please feel free to contact our office for a copy of our current privacy policy, and see our website Privacy Policy.